Terms of Service

Effective date: October 29, 2026

These Terms of Service (“Terms”) govern your access to and use of crezoa.com and the Crezoa platform (the “Service”), owned and operated by WhitegloveAI LLC (“Company,” “we,” “us” or “our”). By accessing or using the Service, you agree to these Terms.

1. Acceptance of terms

You must be at least 18 years old to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If your organization has a signed agreement or statement of work with us, that agreement governs where it conflicts with these Terms.

2. The Service

Crezoa is a business operations platform for commercial real estate agency work: customer records, deals, properties, leases, documents, billing, workflow checklists and reports, and automated assistants that prepare drafts for human approval. Available features depend on your service agreement.

Automated assistants. Assistants draft content and propose actions. Nothing is published, sent or charged without a person approving it. You are responsible for reviewing drafts before approval.

Modifications. We may modify, suspend or discontinue any part of the Service. We will give reasonable notice of material changes where possible.

3. User accounts

Access is by invitation from your organization. Sign-in uses Google and receives only basic email and profile information, as described in our Privacy Policy. You agree to keep your account information accurate and to keep your credentials secure. You are responsible for activity under your account and must notify us promptly of any unauthorized use. Significant actions are recorded in an audit history.

4. Acceptable use

You agree not to misuse the Service, including by attempting unauthorized access, interfering with its operation, reverse engineering it, uploading malicious code, using it to violate law or the rights of others, or sending messages through it that you are not permitted to send.

5. Intellectual property

The Service, including its software and underlying technology, is owned by the Company and protected by intellectual property laws. You retain ownership of the content and business records you submit. You grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce and display your content solely to operate, secure and improve the Service for you.

6. Fees

You agree to pay the fees described in your service agreement or order form. Fees are non-refundable except as stated in that agreement or required by law. Refund eligibility is determined under your agreement.

7. Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW. Assistant output may contain errors and is not legal, financial or real estate advice.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, USE OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, contractors and agents from claims, losses and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of the Service.

10. Termination

We may suspend or terminate your access at any time, including if you breach these Terms. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, indemnity and limitations of liability.

11. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Legal actions arising under these Terms must be brought in the federal or state courts located in Collin County, Texas.

12. Changes to these terms

We may update these Terms from time to time and will post the updated version here with a revised effective date. Continued use after an update means you accept it.

13. Contact us

WhitegloveAI LLC
5 Cowboys Way, Suite 300, Frisco, TX 75034
Email: info@whitegloveai.com